Travel contracts and responsibilities
All travel contracts are regulated by law n.1084 of 27 December 1977 ratified and executed under international conventions . The responsibility for any travel cannot in any way exceed what is indicated in stated law.

Payments
All travel payments should be made at least 60 days prior to arrival. See penalty clauses.

Responsibility
Monticolo Vacanze accept no responsibility for any damage, illness, incident or accident that may happen to any traveler or their property.
Monticolo Vacanze accept no responsibility for delays, cancellations, irregularities or God events. This clause applies only to tour operator and does not cover or represent the responsibilities of third parties.

Variations
In case of extraordinary events (war, God events etc) Monticolo Vacanze reserve the right to offer alternative travel arrangements but cannot be held responsable.

Documents
Monticolo Vacanze accept no responsibility for any problems, including refusal of entry to a country, caused by a lack of correct documents including Visa’s, passports and any other required documents. In the case of travel restrictions caused by incorrect documentation, no refund will be given.

Law
For any eventual disagreement or dispute, Italian law will prevail and the court of Brescia is nominated as forum for resolution.

Pricing
All prices are quoted in Euro. All payments must be made in the same currency. Monticolo Vacanze accept no responsibility for exchange rate variations.
In the case of a justified supplement being applied by transport companies after travel confirmation (Fuel surcharge), the customer agrees to pay the stated amount before departure to travel destination.

Modifications after arrival.
Should Monticolo Vacanze not be able, for any reason, to supply any part of the holiday arrangement an alternative may be offered of similar value with no supplement to be applied.

Penalty Clause for Cancellation
If the traveller Cancels a confirmed Holiday the following penalty clauses will apply:

 Penalty of 10% of the entire amount up to 60 days before arrival
 Penalty of 25% of the entire amount up to 15 days before arrival.
 Penalty of 50% of the entire amount up to 7 days before arrival.
 Penalty of 75% of the entire amount up to 3 days before arrival.
 Penalty of 100% of the entire amount if cancellation is made less than 3 days before arrival.

Note: In the case of cancellation a Traveller may substitute his or her booking with another person who will accept the booking as made. Such substitution may take place up to 7 days before departure to destination. In this case the traveler will agree to a supplement of 35 Euro for the processing of details.

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